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C&S Auto employs an ASE Certified Technician. We are pleased to announce that Jeremy Sanna has sat for and attained ASE Certification in sections A1 -- Engine Repair and and A4 -- Suspensions and Steering.

The ASE tests are developed by industry experts with oversight from ASE's own in-house pros, are administered by ACT, the same group known for its college entrance exams. Technicians who pass at least one exam and fulfill the two-year work experience requirement become ASE-certified.

Here are some tips on finding a good repair establishment from the nonprofit National Institute for Automotive Service Excellence (ASE):

• Start shopping for a repair facility before you need one.
• Ask friends and associates for recommendations; consult local consumer organizations.
• Arrange for alternate transportation in advance so you will not feel forced to choose a shop based solely on location.
• Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.
• Look for a courteous staff, with a service writer willing to answer all of your questions.
• Look for policies regarding labor rates, diagnostic fees, guarantees, acceptable methods of payment, etc.
• Ask if the repair facility specializes or if it usually handles your type of repair work.
• Look for signs of professionalism in the customer service area such as civic, community, or customer service awards.
• Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification by ASE.
• Reward good service with repeat business and customer loyalty.